Return Policy and form for returning a product

It is important for us that customers remain satisfied with the purchase.

 If the product you received does not match the one you ordered – it differs in shape, size, description or is not what you expect, you can immediately return it. A prerequisite is that the jewelry be in its original packaging, in unaltered appearance and without traces of use, in accordance with the provisions of Art. 55 of the LPP.

А person who is a consumer within the meaning of the law within thirty days from the date of delivery has the right without owing compensation or penalty and without giving any reason to withdraw from the concluded contract.The customer bares the transport costs, only. It is necessary only to fill and send to: the attached form.

As soon as we receive the item back, By Angeloff will refund the amount you paid.

We are here to help! If you have any problems, please contact us at +359 899 34 94 36

Download: Form for return the item